勞動力規劃是確保具備合適技能的人員在適當時間和地點執行正確任務，以協助您實現業務目標。類似於商業規劃，勞動力規劃是一個持續的過程，包含識別勞動力的現有技能（現狀）、期望具備的未來技能（目標）、勞動力缺口，以及消除這些缺口的策略與行動（達成方式）。這些策略與行動可能包括培訓與發展、招聘及提升員工績效。

勞動力規劃的目的不是決定未來要做什麼，而是確定您現在可採取哪些行動，從而為未來做最好的準備。

Workforce planning is about having the right people, at the right time and place, doing the right things to achieve your business goals. Similar to business planning, it is a continuous process of identifying the existing skills of your workforce (where you are now), desired future skills (where you are going), workforce gaps, and strategies and actions to close those gaps (how you will get there). These strategies and actions can include training and development, recruitment and improving workforce performance.

The purpose of workforce planning is not to decide what you will do in the future, it is about determining what you can do now to be best prepared for the future.

勞動力規劃可以增強企業應對經濟、環境、社會和技術變革的韌性。

Workforce planning can help your business be more resilient to economic, environmental, social and technological change.

這些商業目標範圍包括企業成長、出售，或僅僅希望實現又一個成功的營運年度。勞動力規劃與商業計劃相配合，將使您和您的員工團隊做好充分的準備，應對業務環境中的各種變化。隨著企業內部變化與挑戰，您應定期檢視勞動力規劃。

These goals can range from growing or selling your business, to just simply wanting to achieve another successful year of operation. Along with your business plan, your workforce plan will get you and your workforce ready to respond to any changes in your business environment. Your workforce plan should be regularly reviewed as changes and challenges occur within your business.

勞動力規劃涉及什麽？

勞動力規劃是針對協助企業向客戶提供產品與服務的人員進行的規劃。勞動力規劃包含四個方面：

人才：獲取、培養和留住合適的人才
技能：明確所需的技能、培訓和發展
職位：將人才與適合的職位和職責匹配
時機：確保這些要素在正確的時機結合起來

勞動力規劃的層面：

運營層面，關注1年内。
戰術層面，關注1-2年。
策略層面，關注2年以上。

What does Workforce Planning involve?

Workforce planning is about planning for the people who will help your business deliver its products and services to your customers. There are four dimensions to workforce planning:

Who: securing, fostering and retaining the right people
What: identifying the right skills, training and development required
Where: aligning people to the right roles and responsibilities
When: ensuring that these components come together at the right time.

Levels of workforce planning

Operational, with a focus of less than 1 year.
Tactical, with a focus of 1-2 years.
Strategic, with a focus of more than 2 years.

勞動力規劃有不同的層面

There are different levels of Workforce Planning

TC Module 1 - levels of wf planning.png

探索更多資訊 Explore

請造訪昆士蘭就業局網站（英文版）— 該網站是小型企業的重要資源。

Visit the Jobs Queensland website - A vital resource for small business.