什么是商业连续性规划？

What is Business Continuity Planning?

商业连续性规划可协助企业应对可能导致运营中断的突发事件或特殊情况。 Doughty（2000年）指出，商业连续性规划是企业整体策略中不可或缺的一环，涵盖以下内容：

Business continuity planning helps your business respond to unexpected events and situations which can interrupt your operations. Doughty (2000) describes Business Continuity Planning as an essential element of business planning that can no longer be ignored, it includes:

为应对自然灾害、意外情况、突发事件或危机，制定有效应对方案的规划过程；

制定政策和程序，以应对与部署紧急行动相关的风险，解决不希望发生的问题和/或响应突发事件；

规划如何在最短时间内恢复企业营运。

Planning for an effective response to a natural disaster, unexpected circumstance, sudden event or crisis.

Developing policies and procedures to embrace the risk associated with deploying emergency-based actions to remedy unwanted issues and/or in response to unanticipated incidents.

Planning for the resumption of business operations in the fastest possible timeframes.

什么是商业连续性计划？

商业连续性计划是一份文件，用于说明企业在意外事件和情况「发生前、发生期间及发生后」应采取的各项行动。

其目的包括：

尽可能识别、预防或降低风险；
为无法控制的风险做好準备；
当事件或危机发生时，开展应对并实现恢复；
管理风险，并确保企业能继续营运或成功恢復；
确保企业和员工在事件发生后能够适应，特别是当员工的精神受到影响时；
协助企业在事件发生后能够「恢復常态」并「向前迈进」；
与关键利益相关者沟通企业的计划。

What is a Business Continuity Plan?

A business continuity plan is a document that explains the actions you should take before, during and after unexpected events and situations.

It is designed to help you:

identify, prevent or reduce risks where possible
prepare for risks that are out of your control
respond and recover if an incident or crisis occurs
manage the risks and ensure the business can continue trading or recover successfully
ensure the business and staff are resilient after the incident especially if staff are impacted mentally
enable you to bounce back after the incident and then bouncing forward
communicate your plan with key stakeholders

商业连续性标准有助于确保政策和程序的一致性，旨在提高经济效率，并提升在国际舞台上的地位。健全的标準体系亦有助於当地社区建立更安全与可持续的环境（Standards Australia，2025年）。

Business Continuity Standards enable consistency of policy and procedure and aim to contribute to a greater economic efficiency and increased prominence on the international stage. Robust standards also help support our local communities by building a safer, more sustainable environment (Standards Australia 2025).